After validating your size, your ring is typically processed and shipped within 1–3 business days. If you haven’t received any shipping update, here are a few steps you can take:
✅ Step 1: Check Your Size Selection page
Make sure you have validated your Ring size, please look for a separate email called "Confirm your Circular ring size for order" (spam) from contact@circular.xyz, click on the "Validate my size" button that will open a webpage to edit the size of your ring.
🔁 Step 2: Re-Validate Your Size
Sometimes, the system may be blocked at the time of your size validation. An extra validation to trigger the shipment can help unlock this situation. Try validating your ring size again to make sure everything is correctly submitted.
🧑💻 Still No Update? We’re Here to Help
If you've done the above and your ring still hasn't shipped. We’ll gladly check your order manually and make sure everything is on track; please contact us at https://www.circular.xyz/contact-us