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  1. Help Desk
  2. Ring Technical Issues

Ring Technical Issues

  • I can't perform a firmware update
  • My stress score is not working. Why?
  • I have bad accuracy heart data / readings. What can I do?
  • I don't have a USB C port? What should I do?
  • My ring can't charge more than a certain threshold %
  • Tips to Solve Poor ECG Signal
  • My Circular ring is physically broken
  • My ring does not record data / Battery drop when 30%
  • What should I do if my Circular Ring gets stuck on my finger?
  • I lose battery power very quickly / high battery loss
  • How can I find a lost ring?
  • I have an Issue with the Circular charger?
  • My Circular Ring is not working anymore / dead
  • Can I reboot / reset the Circular Ring? (Soft Reset & Factory Reset)
  • Bluetooth Connection issue: I can't find / see / connect / reconnect my ring in the app
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