Product Information
- About us: Circular
- Which Circular features are free, and which are premium (paid)?
- How can I be notified about new feature releases?
- What Are the different Battery Level / Charge / Scanning indicator?
- Can I setup Vital alerts for Heart rate or SpO2?
- Why Are My Calorie Numbers So High?
Ring Technical Issues
- I can't perform a firmware update
- My stress score is not working. Why?
- I have bad accuracy heart data / readings. What can I do?
- I don't have a USB C port? What should I do?
- My ring can't charge more than a certain threshold %
- Tips to Solve Poor ECG Signal
App Technical Issues
- How to get an accurate blood pressure measurement with Circular Ring 2
- I don't see the live ECG trace on iOS
- My Sport Session Is Stuck on Syncing Page
- The app does not track my naps
- I don't see my steps at all in the app
- What is the ES02 error?
Circular App & Account
- I have an issue with my password
- My account created on the website is not working on the app
- Do You Have a Referral Program?
- Are you selling my data? How is my data protected?
- Can I edit my Circular App account name, password or email address?
- I don't receive the app verification code by emails when I create an account / sign up on the Circular app / password reset
My Order
- How can I contact the Customer Service?
- What Should I Do If I Received Only Part of My Order - Partial order?
- Does Circular Offer Price Matching If the Price Drops After Purchase but Before Shipping?
- My ring has not shipped after size validation. What should I do?
- What are the shipping time?
- Why is there a price difference for different colors?